Shocked & Frustrated

My car broke down and I was towed to Hyundai Springfield Centre.

1. I received a Phone call after having left the Centre that my radiator cap was missing to which I was not aware of at all and the car overheated so they needed to strip the car and do pressure tests. The ladies I have been dealing with have said they will lodge a claim against warranty but have not come back to me to update me on claim instead I have been sent a quotation for R85 963.00 with no written detailed explanation. I have been given the run around with the team not being forthcoming about the repair.

2. I have been messed around and **** to by Advisors, who have been telling me different costings on the phone since the car went in and promising to send me reports but they haven't. They said their systems are down but they have only sent me a quotation of R85 963.00 to replace engine with no explanation of why the engine needs to be replaced. I tried to get ahold of the dealer principal and he also gave me a brash response about the vehicle and I am not happy with the way they are dealing with this case.