MV
Marthinus V

1 reviews | Active since May 2017

18 May 2017, 12:32

Service that others should aspire to...

<p>I had a very bad experience with service provided by Hyundai Vereeniging and had to take the car in to Hyundai Stanger, near my home, to fix what Vereeniging's negligent workshop messed up and I couldn't believe the difference in service, customer care & transparency between the two branches of the same company...Hyundai Stanger was completely open from the beginning and explained everything in every step they took in a way we could understand and make informed decisions about, not being very mechanically inclined ourselves. They were accommodating and friendly and kept us updated regularly. After the car was done and we left on a rather long trip, the manager called us the day after to enquire if our trip was safe and pleasant and if we were happy with the way the car went. Where do you get service like that today..? Hyundai Stanger is where...Thanks for making our unpleasant experience so much better in the end.</p>

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