Service plan with Hundai and Liquid Capital

<p>This is my story. I bought a hyundai 120 in 2013 which i pay over R3500 a month and my overall payment was 299k. Since then my car was taken by the previous owner /partner for a service on 15 000km . This year when my car was 25 000km I requested that my car go in for a service and my brakes be done. According to Hyundai at the time they could not do the service as i was under but my brakes was done, Apparently my service plan as i discovered this week was with :liquid capital: and they have rejected my service as I'm over my allowed km 32700km!!, My car needs a service urgently and now more than ever but I am being penalised for bringing it too early and now too late??? Well maybe life happens, kids get ill, work becomes busy !!</p> <p>I am asked by hyundai and liquid capital to pay for my 30 000 km service now and bring it back in Oct before my plan ends for another service of 45 000km. Common sense should tell these experts that I won’t drive my car 15 000km in year let alone a month. Why must I do 2 services within 2 consecutive months.How does this make sense ?</p> <p>Hyundai Belville was the most unhelpful, . unprofessional people I have come across. They are all over the place - not really giving their best service, asking the right questions or assisting their customers properly. Whenever I had to deal with them I was always left disappointed, There is huge lack of communication and to make things even worse they have a manager -who just doesn't care about his customers or the service his provides. His response to this was " what must he do when the service plan was rejected by Liquid capital" Well what he should do is his job and do his best to ensure client satisfaction so maybe I will come back and buy a R500 000 car from his dealership!!!</p> <p>I am prepared to pay for my 45 000 km and request that Liquid Capital/Hyundai do my service which my car desperately needs</p> <p>I need feedback regarding this matter from Liquid Capital and Hyundai.</p> <p>Sharon<br /> ********** 633</p>