Service issue

I sent my car for a battery check up on 17 June 2025 @ Hyundai Mobeni Durban, they tested it and said it was dead , it needed to be replaced and the warranty was still available. They said they will send it to their supplier and can only give me feedback on the 27th of June 2025. So I have to use public transport for 2 weeks while waiting for my battery. My service consultant has gone on leave and no one from Hyundai is communicating with me.