DM
Dan M
1 reviews | Active since Aug 2016
16 Aug 2016, 15:25
Service gone wrong
<p>I purchased my Hyundai i20 from Umhlanga in 2015, at that point the vehicle had one annual service because it hadn't reached the 15 000km limit. On the 15th of August I took my vehicle for the annual service with 18995km also noted on the job card by the service advisor Caroline at Hyundai Mobeni but noticed that the service book is stamped on the 60 000km service. The customer service consultant called to check on the service but I wasn't happy so she got Les the manager to call me but he spoke rudely, said that this is the normal protocol and cut the call on me. At the end of the day this mistake needs to be rectified as my vehicle now misses a service and devalue's my vehicle if i wish to sell it.</p>
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