Service beyond the extra mileage

<p>My car was overdue for a service, so I went to the dealership were I bought the car to get a quote. I had not been to or seem the service department of the dealership yet. After finding my way around, I walked through the door & was greeted with a genuine smile. I inquired about the services & got more than I anticipated. I shortly after, booked my car for the service. On the day I was again greeted & welcomed. I was offered coffee & seat while I waited for the shuttle that would drop me off at work that morning. During the day, I was kept abreast of all that was happening as I received several calls updating me on the service of the car. I was unfortunately a tad late to pick up my car, but I was assured it wasn't a problem. After payment, I was handed the keys to my freshly serviced clean car.</p> <p>I understand that this is all standard procedure at dealerships, but I am writting this post because you got to give credit where it is due. Even though all the people I encountered during this time were "just doing their job", it is how they did it. The courteousy, professionalism & proficiency made my experience extremely pleasant.</p> <p>Salute to the service manager, the driver & the machinic who assisted with my vehicle service.</p>