PP
Pieter P

1 reviews | Active since Jul 2009

05 Feb 2016, 16:21

Service

I have the unfortunate pleasure having a hyhundai elantra 2014 model that I got from my company when I started with them. When I received the car in July 2014 it had 8000km on the clock. From day one I have been complaining about the shocks on the car. They have replaced it on 20000km after that it started giving me problems again on 30000km I have been battling to get them replaced ever since the car now have 90000km on after getting absa fleet involved the notified me that they will replace the shocks. They then called me on to book the car in on Tuesday 2/2/2016 and will be replaced. So I did. Only to get a call from them at 1600 the same day to say they did not replaced my shocks they are still waiting for the area card or something to replace. I then started calling the service manager again and he is always busy and cannot talk. I'm sorry but I will NEVER buy a hyhundai and I think the person that actually spend there own money to buy this tipe of vehicle must be told about the utter bad service of this company and the tipe of shocks the put in these cars. They even told me to call customer services and the lady on the other line told me it's wear and tear and they can't hel

0
Replies (0)