SELLING A PRODUCT AND NOT BACKING IT

Purchased a car with a hyundai platinum protection plan and various other plans. the purpose is so that we never get stranded on the road. we lost 2 tyres due to potholes on 2 separate occasions and we are having a difficult time in claiming. we paid for a plan to cover the tyres and when trying to claim we get the run around. when asked for help to claim we get told hyundai cant assist. You sold us the product and cant help. please help we had to buy second tyres to keep the car on the road as its in daily use. <br> <br> we also still await a response from hyundai lenasia as to when they will carry out the repairs to the car as agreed to before the purchase. <br> <br> its sad as we paid alot for plans but get no cover.