******** - disgusting services

On The 11th of July 2019 I saw an ad from Hyundai (KZN) on Facebook for a Hyundai i20 on special going for estimated amount of R2900 and I made an enquiry for the agents to call me back, on the same day a sales rep Deon Chetty called me and requested documents - I sent everything on the 12th of July and I waited for feedback from him there after and it was the biggest mistake for me to have contacted nor sent my documents, it’s been a nightmare since then

We were in communication and he seemed to be a nice guy and he really sounded genuine - He called me back and told me that my application was declined but I should not fear as he will make everything in his power to help.

He further asked what credit listing I have and I explained that as I wasn’t working in 2018 I was listed for a loan but I my name but he has a friend who does this with all this clients he can remove the listing for now so we can proceed with the application, but he will cost me an amount which was R3000 currently have payment arrangements hence I doubt the bank would list me.

So he came back and told me that the bank listed me but because I have an arrange it would take longer for them to remove

He called a 2 weeks later congratulating me that my application was approved and started asking me for what colour I wanted and everything seemed to be going well;

Because we were constantly in communication he asked for a loan of 1500 and I told him I don't have that money but I felt sorry for him because he mentioned that his daughter was in hospital and I loaned him R800

The second week of August I made a follow up and spoke to one of the Finance lady who told me that no my application declined for the second time;

When I told him I knew what was happening that he ****med me he apologised and told me he would pay back the money.

He kept coming up with different stories every week about paying me back my money and I told him I was going to report him and take it to all social media platforms and he pleaded with and asked that I just report him to him manager but I shouldn’t report it on social media platforms.

On the 23rd I Called and asked to speak to the dealer principal (Len Tolemay) well nothing he was rude and not even interested, What he said to me was “don’t think you are going to get your money back” I responded to him and told him it’s not about the money – and he just cut me short took my name and number and said he will call tomorrow morning which he never did!

On the 26th of August I was called by a guy called Thomas and he asked about the matter and asked that I send him proof of my claim which I did send – and I was called by Manny who seemed sympathic and shocked by what was happening but I was fooled by him

On the 30th of August I called to speak to Manny who had promised that he doing everything in his power to resolve this and will get Deon to pay back my money – but when I called Friday he aggressively shouted at me and told him “what the hell do I want from him and this is not his problem” as I was trying to speak he kept shouting until I hung up the phone;

I have recordings of some conversation!! I honestly think the managers know all about this and they are covering they tracks