1 reviews | Active since Dec 2016
Refusal to take responsilbilty for a car damaged during repairs at Hyundai Polokwane
<p>I took my car to Hyundai Polokwane on 23 December for clutch repair.It was collected on 06 January 2017.On aarival at home I noticed that my pumber was loose and disconnected to the fender.There was also a rubber sticking out from underneath my light.</p> <p>I contacted the dealership with my complaints and the admin lady,Poppy,forwarded my querry to AlvynGrobbelaar,the manager,on 04 January 2017 which he did not respond to.I tried calling and each time I requested to talk to him I would be told that he is in a meeting.</p> <p>I eventually contacted my lawyer,who sent an email to Alvyn,only then did he respond.Saying that they did not do any work to the bumper as the repairs were done through the gearbox but I should still bring my car for inspection.</p> <p>The dealership should take responsility for cost incurred in taking the vehicle back to them as well as repairs to the bumper as the damages were caused whilst the car was in their possession.</p>
