TM
Thando M

1 reviews | Active since Jul 2015

15 Jul 2015, 13:46

Refusal to grant a new car after there was issues

Bought a brand new car from Hyundai Woodmead, however 2weeks after taking ownership of the car, there were issues when driving as a abnormal squeaky noise started occurring.<br> <br> Immediately took the car to the dealership and reported this and they too heard the sound and said it is unusual therefore will book the car in as to detect the issue and find a resolution. <br> <br> A week later after having the car in their possession, they tested and found out the issue was with the gearbox therefore replaced it with a new gearbox.<br> <br> I requested a new car as opposed to a new gearbox as to prevent further issues acquiring.<br> Hyundai Woodmead refused my request and assured me the gearbox they fitted in was brand new.<br> <br> I am very much dissatisfied as a new car owner and I can not enjoy my brand new car as I should with the recent issue. <br> <br> This basically means that now I have to be extra alert if and when I take the car with the new gearbox from them in case something else breaks or there is another issue.<br> In my opinion, getting a new car without fault or in this case, prior fault, eliminates the comfort of driving a new car, which has \never been *****ed"so to say.<br> <br> T.Mkiya"""

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