1 reviews | Active since Jun 2022
Poor service, misinformation and lack of feedback
Absolutely appalled by the level of service, communication and misinformation I have received from Hyundai. I have purchased two vehicles from them in 2021. The least driven vehicle picked up a clutch issue and I was told by the foreman that my claim is rejected by the warranty department. However when quering this with the warranty department, they have not received the claim!!! Why am I being mislead? Secondly I have made all the contact to hyundai and have to callback to received feedback, not once has the customer care department called me back. Even the roadside assistance department cannot get through to them. I am still awaiting feedback from last week and have not been able to reach this customer care department. Hyundai, this is not the way you treat long-term customers or anyone for that matter. Resolve my issue now!!!
