Poor service -Hyundai Port Elizabeth

I am disappointed with poor service Hyundai offers its clients. I scheduled my 7 years service for the 10th December 2024 at Hyundai Port Elizabeth\ Gqeberha . I had booked telephonically on the 9th December & the consultant reserved my booking for the 105 000 km/or 7 years service and advised the amount l would pay.

End of business I receive my car but the service book was not stamped.I enquired on email with no response from the service advisor and drove to the service centre 11/124 to have this done.Only to learn that they serviced the car for "120 000 km \ or 8 years" service.

My proof of service for my vehicle has been effected due to being ill advised by Hyundai staff and their overall incompetence. And the amounts I had paid are questionable as they carried out a service that the car did not need.

How do you perform a 120 000 km service on a car with a full service history from purchase. And it only had 94 172 km on the clock?

I am disappointed with poor service Hyundai offers its clients and hope this matter will be looked into and resolved.And that there is improvement in overall service levels.