LR
Lisa R

1 reviews | Active since Sept 2018

11 Jun 2019, 11:26

Poor Service - Hyundai Balito

I had purchased a Hyundai I20 1.2 Motion 2 months back, upon purchase of the vehicle I was not made aware that there where bad scratches on the front and back of the car, the car would not take reverse and there was a crystal fusion done on the car which the expense was added to my premium.

I had queried this with the dealership in which I had purchased the car from and up until today I have gotten no joy out of the complaints I have brought up. The vehicle was sent back to the dealership in which they had sorted out the scratches on the front and back of the car by adding white paint onto it the lights where replaced and according to the dealership they had put in a new gearbox they car was given back and after test driving it for a day the car is now not selecting any gears and we are unable to use the vehicle we have left the car at the nearest Hyundai dealership which is the Umhlanga branch and have not gotten any feedback.

The service I have received from Balito Hyundai dealership is pathetic and poor I am not willing to take back the car I either be given a new car or be refunded the money that I have paid to my premiums all this has been a breach of the contract that was signed with the dealership.

0
Replies (0)