Poor service and notification

<p>Booked H100 for service and took in on 13 July 2016. Called them at 16:00 to find out if vehicle is ready. The service advisor Marisca was not available so left a message for her to return my call urgently. 14 July at 8:00 called again for details on whether the servive was carried out and if vehicle was ready for collection. Still Marisca was not available and no one else was willing to help. Finally at 9:10 after loosing my temper and patience on the phone i only got confirmation that the vehicle was indeed ready. We have a fleet to operate and dont have time to waste waiting for a vehicle for two days on a standard 30000km service. Our customers expect us to deliver and we expect suppliers and service providers to do the same. Unacceptable!!!! We seriously considering another vehicle manufacturer for new asset procurements.</p>