Poor Service

My sister was involved in a car accident in September 2023 using my car. My car has been with the panel beater since September 2023 and they said that they are currently waiting for the back-order parts. It has been 4 months and I have still not received my car they said they are still waiting for one part which is also the backorder. I have spoken to several people who are driving the same brand and have been in accidents and all of them told me the same story that they had to wait for over 3 months because of parts. I am asking myself for a big brand like yourself are you telling me that all parts are ordered overseas as and when needed? Does that make any business sense? Why must your customers be inconvenienced like this? Why can't you have a central parts department in South Africa? For all those potential customers who are planning to buy a Hyundai brand car please be aware of this because I wish I was aware because I was never going to buy that car.