Poor service

<p>What a terrible experience I had at the Hyundai,my car was booked in at The Glen dealership on Friday the 12th August,was booked in for the 75000km service and also reported a fault with my seat belt,I told the the lady who was booking me in for service that my belt would click in but the Alarm would go off as if it was not buckled. I arrived at the dealership ship @ 7:15am and got a call @ at 3 to say my car was ready, upon my arrival I told that my car was ready n went thru with me as 2 wat was done on my car,as got in my car n began 2 drive off the alarm went off again so my query was not fixed,went back to the Service advisor who is Riaan and told him that my car is still giving me the same problem,he called the guy by the name of Peter who is the guy that was working on my car reported it as fixed. After he checked my car (Perter) he said he would need 2 be booked in again so he can check it properly, frustrated as I was I told him that it was not on,Peter said 'they' did not state the problem clearly as all he did was put lubricant hope that would solve my problem, with Riaan being there he said the car the would need 2 be re-booked for Monday as there is nothing he can do, I told him that I am not having that,told him I refuse to drive around with a car tht I am not secure in, with his bad attitude he insisted that he can not do anything,until a lady who was sitting in a different room which I did not see said I can bring the car on Saturday morning @ 8am, Riaan then said yes I can bring in the car. Left the dealership highly annoyed at the fact that I was treated with such disrespect n the fact that my car was still not ok. Same day at about 4 O clock I called the dealership and spoke 2 the receptionist whom I left my msg with and as she told me the the dealer principle was in a meeting at the time and she then said she will get either him or the service Manger 2 call me back,it is half past 4 now and Monday 15th August (still waiting for the call). Saturday morning I took my car in as per the agreement and when I got there got no joy at all,Riaan did not advise the Service advisor who was working that Saturday 2 expect me and 2 assist, helpful as she was (Adril) considering the situation still does not mean anything as I still had 2 drive off with a car tht is not fixed, I was told by Adril that the Service advisor who helped me on Friday (Riaan) he was supposed 2 order the part for my car so that it could be fixed on Monday. Jabu the guy in the workshop was also helpful he advised me clearly as 2 wat the problem was and you it could not be fixed and I belive that was what Peter was supposed to have done. Adril advised me that she would speak 2 Riaan and order the part for my car and they will get back 2 me on Monday,Monday midday I called the Hyundai customer care number and spoke 2 a lady that I addressed my concern with and she told me I will get a call from the dealer principle,half 4 Monday STILL NO CALL...,HIGHLY ANNOYED BY THE IGNORANCE AND THE NO SENSE OF URGENCY FROM THE DEALERSHIP.</p>