Poor service

Good morning

On 2014 I brought a brandnew car Hyundai veloster. It was on the motor-plan. The only thing I knew was my last service it will be on the 105000 then today when I took my car to the service they are telling me my motor-plan was terminated on the 27th March 2019.where I never got any notice that my motorplan is expiring on March.

Regards Dineo