1 reviews | Active since Oct 2015
Poor service
It seems that the services from Hyundai does not stretch as far as promised.<br> <br> On 24 August 2015 i wished to book my vehicle for a service at Cresta branch, i got told that the Service Centre no longer do services, really? i went onto Hyundai web page and booked a service online. With zero results i again booked online (23 September 2015) but this time at Strijdom Park Hyundai. Again zero response from Hyundai forced me to email the customer care centre (web equiry) on 6 October 2015. With each email of web enquiry i received a return mail stating they will contact me shortly. Today is 16 October 2015 and needless to say i am still waiting to be contacted by ANYONE from Hyundai. All i wish is to have my car serviced and do not see why i have to drive to the service centre when the option of booking a service is online, i used it before with my old car and was successfull. It will appear that Hyundai can be annoying when you want to buy a car, but for anything else after you bought the car, you can forget about customer service. They are not doing me a favour, i am paying for the service plan that i wish to use. Pathetic management of staff and service is all i can say.
