POOR SERVICE

I WENT TO HYUNDAI UMHLANGA ON MONDAY TO HAVE A SERVICE DONE. THE GUY WHO WAS DEALING WITH EVERYTHING CALLED TO TELL ME THE CAR WILL BE READY IN 30 MINUTES, I ASKED HIM IF THEY CHECKED THE CLUTCH ON THE CAR, HE SAID HE NO,FIRSTLY HOW DOES HYUNDAI SERVICE A CAR WITHOUT CHECKING EVERYTHING? SECONDLY, THEY FORGOT TO PICK ME UP, IT WAS 17