Poor service

My Hyundai i20 has been at the Klerksdorp branch since 9 February 2015. My indicators and hazards wouldn'tt work. It has taken them more than 7 working days to find the source of the problem - the HAZARD switch. I am very disappointed in their service as during this period I had to phone them numerous times to get feedback on the situation. I also had to arrange alternative transport as during this period of almost 2 weeks I had to guess when I will be receiving my car. I also feel that they kept me in the dark and I am suspicious of whether they are telling me the truth. My car's warranty has expired but I am still a paying client and it feels like they are neglecting me just because my warranty has expired. Super disappointed because I really do love my car.