ZN
Zanele N

1 reviews | Active since Aug 2013

08 Jul 2015, 15:10

Poor service

I'm very disappointed with the service I received at Hyundai Bellville, for my 1st visit I would have expected otherwise. I took my car to have the light bulb exchanged because it fused I waited over an 1hour, if it wasn't because the service assistant Mandy noticed that I've been waiting for long. I don't know how long I would have waited. It is common decency to inform a client when you are done working on their vehicle, the car was just parked. The plastic that the engineer used to cover the chair was still on the chair, the key in the ignition and the box used for the old bulb laying inside. How on earth do you just leave a car in a condition you didn't receive beats the hell out of me on top you don't bring the keys back to the owner to show that you done. I would definitely not refer this dealership to any of my friends or family if their staff fails to impress clients with small request, I don't want to know how it is when it comes to buying a vehicle. infact my colleague wasn't impressed when she went to fetch her car talk about total waste of time and no excellent customer service at Hyundai Bellville

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