poor service

I called our local Hyundai Dealer to advise them that the driver Door handle clip was broken. Im of the opinion that this is obviously from the clip being very weak or bad manufacture. I have had my Hyundai for 1 Year since purchase. The management called me to advise that this is not covered by the warranty and a new part has to be purchased by myself which will cost in the region of Approx R500. they advised that if I was unhappy to contact the customer complaints department. On calling them they were also very unhelpful. Sadly I have found that the after sales service and the manner in which the matter has been dealt with was very poor. I am the only driver of the vehicle and I find it difficult to believe that the driver clip can break after constant use. no indication was even offered to say bring the car in so that can look at it. it would cost approx. R500 and that's it. I am a first time buyer of Hyundai and was looking at even changing my car to the generation I Hyundai. after this service delivery I am definitely reconsidering as each case should be dealt with individually. you have to wonder whether service follows sales. unfortunately not in my opinion. disappointed.<br>