1 reviews | Active since Aug 2013
Poor quality of a product and customer service
I bought a brand new hyundai H100 bakkie from Hyundai Strijdom, Randburg on the 17th of May 2024 that I urgently needed to run my day to day business deliveries. Without even mentioning the low quality of delivery where on the day of delivery, I drove the to car to Limpopo that night and in the morning I realized that there was a nut that came out on the breaking system with a cable hanging to the ground, secondly, the car had rattling sounds on the dashboard and had to take a brand new car into their workshop twice to fix these. When I though that was enough...
If I tell you that the car still does not have the license plate number since May till today July, even after I have emphesized that I cannot use the car without the plate number for deliveries because such cars are real target for ********s and the fact that I have lost a car through highjacking when it was only 10 days old and without a number plate. I have been to their dealer many times, and been told different stories, including, "a wrong plate number was printed and we fixing it", "I was on leave", "we have arranged with our driver to deliver it at your home", and the latest one is, "we have given the plates to our manager who stays near you to deliver it" and that was Tuesday. Today is Thursday, and they have been quiet but I am loosing business. What I have realized is that they are only interested it closing a deal after that they do not care less.
I have taking a decision not to contact them anymore and come monday, I am going to drop the car at their dealer and ask for my refund to go and try other brands. Every disappointed.
