Poor quality and service. Poor customer service

@HyundaiSA Bought a new i20nline from you, car is not even two months old, and the key is flat.

Contacted the dealer and they say the key is not covered under warranty. So I’m just asking is it common practice for your key batteries to go flat after 3 months. Do I not need a key to use my brand new car?

My polo key never went flat.

On top of that.

Called your customer care line, and the phone says the number does not exist.

Dylan from Hyundai Northcliff who sold me the car couldn’t help me and just transferred me around.

Warranty at Northcliff told me to speak to sales

Sales manager does not answer his phone

Called Clearwater Hyundai. Branch manager not at his desk Receptionist tells me they can’t help me as they didn’t sell me the car I must deal with north cliff

Called head office South Africa phone just rings?

What if this happened on holiday. Is this the service I can expect?

Car purchased brand new at Hyundai Northcliff Johannesburg

Sales member Dylan Sales Manager Keith

Car is a brand new top of the range i20 Nline.