1 reviews | Active since Nov 2019
POOR CUSTOMER SERVICE
Iv been trying to get assistance from Hyundai Bryanston from last week regarding a vehicle i purchased from about the service history of the vehicle but nobody seems to be interested or knows whats going on. I seem to be constantly redirected by the F&I manager who doesn't respond to me via email or lets me know whats going on,he just passes it over someone else who hasn't been able to assist me. Theres no clear direction and clearly no eagerness to provide customer service. It has been poor service from them from the get go. Also the tire pressure sensor light was on,i took it to their workshop and the technician, the Forman and workshop manager took over 2 hours and good not find the solution, i was asked to take it to vw, while it was a matter of basically pressing the rest button in the cubby which seemed to rocket science to them. Really poor service received from them.
