Poor Customer Service and poor Communication

I booked a car ( Grand Creta) at Germiston Hyundai on the 03 Jan 2025 for service , No communication received and i then called around 16h00 for update and i was advised that the car will be ready the following as there is a part they need to fix and its out of stock.

On the 05 Feb 2025 on my way home the car stopped and the engine light was on. i then called my insurance for road side assistance and the towed the car home as it was after hours. The following day i took the car to Germiston Hyundai. They said the problem is the earth wire which was bitten by rats. We raised our questions to them that when we took the car for service did they note that and also they kept the car overnight with them , again , is the car drivable at that condition , how was it possible than i managed to drive to work at Sandton , managed to drive back thill M2 Shell garage, we come to an agreement that i will need to by the earth wire and they will carry the repair cost, we received a called that the car is ready on the 17 Feb ,

On the 21 Feb we went to fetch the car and paid R1600. i drove the car from the dialer and had to fill , i stopped at Klipoortjie Total garage , after filling in when i started the car the engine light come on and the car lost power and when i get home its stopped and i had to push it in the yard

I then called Hyundai Germiston and advised them and they requested that i tow the car back , that was around 12h00 and i told them we will tow it on Monday . We called liquid capital/Hyundai road sit for assistance and the car was towed to Hyundai Germiston on the 24 Feb. We had a chat with the manager and showed him the wire that had no rats trace and he tested the car and confirm that something is wrong they will have a look at it .

On the 27 Feb , i called them and asked for a curtesy car as i struggling using public transport ( kindly refer back to all the days the car was at the dialer before this , i was using public transport and it was raining in Johannesburg)

I was advised that the car will be ready by Friday 28 Feb 2025 and they is no need for a courtesy car , i waited and waited for a call to come and fetch the car , till now i am still waiting .

I am asking assistance , at least with a curtesy car for me to be mobile and be able to move around and do my things. Please .