Poor Customer Service

<p>I am extremely disappointed at the way I have been treated by Hyundai in general, but this morning was even a lower low after everything. I took my car in to Hyundai Sandton today, a car that I bought with many faults already from Hyundai East Rand, because the car smelt of smoke/ burning when I drove it yesterday morning. I took it in to Hyundai Sandton which is a lot closer to me than Hyundai East Rand, and once again I was treated terribly. This time by a woman called Charlene Koetze. During my interaction with her it seemed that I was irritating her, when all I asked were questions which I assumed any savvy consumer would ask. I ask her what the contract conatained, so as to expedite the process of signing it, and when I asked her to send me some detail which was not clearly stated in the contract via email, it was almost as if I offended her. Her manner was cold and unprofessional, and even when she was calling her manager to ask if she should send this detail to me, she was looking over at with a gaze of contempt.</p> <p>I just think that if she is going to be in customer service she should just learn how to treat people.</p>