poor customer service

I bought a hyundai ix35 auto elite. Met an accident 1 month after. My car is still in repairs 1.5 months later, parts are on back order. I find that difficult to believe especially since these vehicles are being manufactured daily. I cannot believe hyundai will release a car into the market without ensuring there are parts available. Is it that they attend the production of new vehicles for sale and use parts in that rather than ensure customers who need their cars repaired get the parts needed. I am not impressed with Hyundai. I had always purchased a Toyota and I have never had such a problem. Hyundai needs to up their game on customer service. Very disappointed.