SK
Shaun K

1 reviews | Active since Jan 2019

18 Jan 2019, 13:32

Poor Customer Service

The weekend of the 24th November there was a horrible noise and I was loosing petrol

Since then the petrol from half tank gets flushed in one trip. My petrol used to last 4 to 4 1/2 now it only lasts 3 days

The checks that I wanted done never got done, and now it's blaming me for something I never did wrong

Max, From Head Office has an attitude and is not customer focused and puts all the issues on me when there Vereenging branch did not do the tests that I asked for

Paul, Max, Jan, and Koos have been negative in this matter and don;t want to take ownership at all

Hyundai Head office, must take ownership for something they have not done as requested

If it was we would have been happy and happy to pay. But because it was not done, stop thinking you cant take the blame

I want my car fixed and it will be at your cost.

0
Replies (0)