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ntonto N

1 reviews | Active since Apr 2017

12 May 2017, 09:30

POOR,BAD and TERRIBLE service

<p>I bought a new Hyundai i20 1.2 motion 2015 model in 2015.</p> <p> </p> <p>I have been having different and endless problems with the car .</p> <p> </p> <p>On Friday the 28-04-2017 my husband took the car for 45000 KM service at stridjom park ,he was the second person to get there but however when he came back later to collect around four they haven’t started with the car , By 4:45 they were done.</p> <p> </p> <p>Monday the 1st of May we started having problems with the car again.</p> <p> </p> <p>When we checked water wasn’t replaced (it was empty) and they said on the report they did fix the clear view whatever it is.</p> <p> </p> <p>The bonnet was full of oil and that tool that shows the car is due for service was still there.</p> <p> </p> <p>I then decided to call them on Tuesday to explain my problem . Ceceilia Tsikane whom I asked the manager, said they do not have a manager and she transferred me to Sydney Ghinnabhoy. Sydney said he will arrange for the manger to inspect the car and arrange for me to get my petrol as I requested from him.</p> <p> </p> <p>Today I took the car and spoke to Peter (new manager) and I had to explain my problem again as Sydney didn’t do as agreed and Sydney was not there.</p> <p> </p> <p>We were then assisted by some guy whom Peter said is the workshop manager.</p> <p> </p> <p>They did whatever they did to fix the car but nothing was explained to me nor apologise for the inconvenience.</p> <p> </p> <p>The staff is not professional at all, even the mangers are the worst .</p>

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