SM
Stephanie M

1 reviews | Active since Oct 2017

05 Apr 2018, 09:28

Pathetic service at hyundai alberton

I took my car in for service at hyundai alberton..they dented the door. Which was NOT recorded on the pre body assessment. ! All other minor dents was recorded. The dent in question is much more visible then any other dent.The principal manager was rude and insulting insisting it to be an old dent. (But was not seen or recorded by the assesser) There was no service manager on site. When i phoned to book the vechile i was coated R4590 when getting there it was r5016 which i signed for. Time for paying i was given a invoice r5049. Once questioned they bring another invoice with no explanation for r5016. The principal manager was rude and screamed at my husband and just brushed the matter of. Hyundai alberton also does not have a pick up service as i know other dealers do. You need to make your own arrangements to pick up your car.

Principal manager:Nicky

Contacted head office multiple times which was no help and only response was that she can't get ahold of principal manager.

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