PATHETIC SERVICE AND ENVIRONMENT

Pathetic. I have always been skeptical about servicing my vehicle at Hyundai Ladysmith and drove 100km further to Newcastle. I had previously seen the workshop setup and i was not impressed. Well, i thought let me give them the benefit of the doubt, but it turned out to be the worst experience. They didn't take much time to process my vehicle and get it started, perfect. I was not offered shuttle to where i would wait for the vehicle, so i decided to wait. They have a waiting area whilst your vehicle is being serviced but the area is very uncomfortable. The heat was blazing and the area does not have aircon or even fans, mind you the roof is zinc. I saw one employee switching on one of the vehicles and sitting inside to cool off. Even if you go outside, the only shaded area is the car parking for vehicles on sale. You can't sit in that area. Vehicle was done, because i was rushing, i asked them not to wash the vehicle. I regretted this because i was made to wait 20 min to make a payment, then 30-45min to get an invoice. I left without an invoice and asked them to email me, 28 hours later i am still battling to get my invoice. Yes, it is non of my business but this employer does not even have a fridge or microwave for the employees. I asked to cool my water, boom no fridge for employees. I am glad my gut feel was proven, i am not going back to this place again.