RG
Richard G

1 reviews | Active since Mar 2009

30 Dec 2015, 10:55

Pathetic Service

I have a 2013 Hyundai Elantra, at about 55 000km the cruise control stopped working. When I took the vehicle in for its 60 000km service I requested the cruise control to be repaired. I was told that a switch on the clutch needed to be replaced and that they would order the part and advise me when to bring the vehicle in for the part to be fitted, I received no call to have the switch fitted. The 75 000km service came up, when I booked the service I asked that they ensure that the part be ordered so it could be fitted during the service. No part was ordered or fitted and after the service I was again informed that they will call me to bring the car when the part arrived. Three months later my vehicle now has completed 85 000km and I have still not been contacted to bring the vehicle to have the part fitted. In addition to the above during the 75 000km service the battery terminal cables were not tightened causing the vehicle to fail to start, which raises questions about the quality of the workmanship offered. Can somebody at Hyundai Weltevredenpark please get the part ordered and fitted as a matter of urgency.

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