1 reviews | Active since Sept 2013
PATHETIC SERVICE
I purchased my vehicle sometime last year and from the outset it has been troubling me, I have taken my car in several times, yet I got no satisfaction. The first time I sent my car in I was told I needed to replace my clutch and needed to pay R5000+. After the service was done, I still experienced the same problem with the vibration of the clutch. I did bring it to the attention of Hyundai and they kept emphasizing the need to replace the clutch. The only reason that the clutch has so many issues is due to the oil leak which Hyundai will not take responsibility for. After months of going back and forth there is seems to be no one in the organization that will take the responsibility of the car service. My car is not even two years old and still under a service warranty. Clearly Hyundai does not care about customer service once the car leaves the dealership.<br> ALL I WANT IS FOR MY CAR TO BE FIXED AND FULLY FUNCTIONAL. I WANT WHAT I PAID FOR AND THIS IS UNACCEPTABLE FROM SUCH A HUGE ORGANISATION NOT PROVIDING A SERVICE.<br> I AM DEPENDENT ON MY CAR AND IF THIS IS NOT SORTED OUT I PLAN TO TAKE IT UP WITH THE OMBUDSMAN.<br> <br> <br>
