1 reviews | Active since Feb 2023
Pathetic After Service on HYUNDAI
Hi On the 22nd of May my Sante Fe engine light came on. Just 1 week after its 30 000km service. It was a Saturday. I called Hyundai. They had someone tow the vehicle away. No interest in how I got home from the place of breakdown. After the week end I did not receive any calls as to what was going on with my vehicle. I kept on called hyundai umhlanga everyday. After 5 days I was told something was wrong in the gearbox. I was told to wait another week as the part was coming. After a week there was no part and now I had to wait for the part to arrive from Korea. To date I am still waiting with no call from the manager. No courtesy car. This is pathetic after service on such a premuim vehicle. 1. After my breakdown there was no concern in me and my family being transported home safely. 2. No call was made to us to tell us that there was a major fault on the vehicle with any eta on the work to be carried out. 3. Vehicle will be in the workshop for a month and no courtesy vehicle provided.
