1 reviews | Active since Oct 2015
Pathetic After Sales Service
<p>Hyundai H100 bakkie</p> <p>Water pump was replaced under warrenty at 142000 km. 24000km later the water pump needed to be replaced again. Hyundai SPRINGFIELD said that the vehicle was out of warrenty and that they would NO be able to do anything about it. I had the water pump replaced with an afte market one (GMB) and contacted Hyundai South Africa Customer Care. Spoke to a guy named Sebu. He told me that the service manager at Hyundai Springfield will contact me which he did. Heres th interesting part,, he said that the parts only come with a 1year / 20000km warrenty and since the vehicle had done 24000km nothing can be done. He then told me that Hyundai South Africa will contact me (WHICH THEY HAVE NOT AFTER ABOUT 3 WEEKS)... based on what has transpired the first water pump served 142000km BUT the second one only served 24000km. I did NOT know that there is such a huge difference in Hyundai quality ..!!!</p>
