BZ
Barry Z

1 reviews | Active since Mar 2009

19 Jul 2016, 10:53

Over charging for service

<p>I guess this is why they came up with their 7yrs/200000km warranty - so they can rip you off BIG time once the vehicle is out of the service plan!</p> <p> </p> <p>I was quoted 2 hours labour at R630/hr excl vat for a service on an H100 for oil and filters change, air filter repalcement and adding differantial oil and washer fluid. Even including brakes, wipers etc inspection and repalcing the oil plug gaket it cannot possibly take a qualified mechanic in a fully equiped workshop 2 hours to service such a basic vehicle during a basic service such as this one. When I querried the price and asked for a discount I was told it was not possible as the time schedule quoted is that published by Hyundai SA. Since the vehicle is still under warranty and the closest alternative service centre is 100km away I do not have much of a choice but to service it. The total service came to R3,682.58 incl VAT. A quote from a non-Hyundai service centre that I fully trust came to R2,300.00 incl VAT for the same service. Hence the conclusion that Hyundai SA is overcharging for service and I absolutely dare them to let me sit and watch with a video camera while they do this service in 2 hours. It is absolutely disgusting how the public gets ********** and how their service providers just shrug their shoulders. ughhhhh!</p>

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