Over 9 weeks to get a car serviced.

On the 12 June took Hyundai Santa fe in for a 50 000km service and to investigate a engine knock. <br> It turns out the knock was due to a fault in the gearbox.<br> It has been 9 weeks and counting and the car still has not been returned back to me. There has been no communication as to the reason for the delay or regular followup calls to notify the progress of the repairs.<br> After numerous calls and speaking to a number of people I just found out today that the car is at the panel bitter.<br> It is unacceptable that a company of Hyundai size unable to offer honest and informative feedback to their customers.<br> Clearly they do not care about their customers.