ongoing bad service

my car gave me issues with the clutch a month ago, i reported and i was told to return when my car is due for service of R60 000 which I did. upon dropping the car off no one told me that i must also say that the clutch has issues as the technician made it sound like he will see it anyway. I than asked after picking my car from service if i send the car can they check the clutch and quote me in case its my fault from driving. I was told this is possible. Two hours later Sharon called and told me they can't check the clutch without stripping it off. she later said she will ask the technician to drive the car and check if the problem is my driving. She came back and said no the problem is not me this is 4 hours later and she had promised to call me after 30 min. Thereafter i complained and said her service is poor as she did not get back to me i had to keep calling and the service in general its bad. I said she cant even say sorry and she still didn't say sorry. I called my maintainance department who say they approved the clai m but Sharon reported it was declined. My car than failed later the same week at 1 am. it was sent in for repairs again i had to keep calling to find out if they have seen the car how far are they, i reported my complaint to the dealer principal and he said he will follow up with my car issue and handed me over to Carmel i have had to call her to receive updates on how far my car is with service. I had to call the maintaince department and Carmel did not call and update me unless i called her. The cause of the broken clutch also changed and became drivers style and Carmel still did not call me to tell me this i had to call maintaince and they emailed me the pictures. Carmel eventually called to now tell me about the payment details and i told her i am upset about her service and that I am reporting this to hello peter she said go ahead and mention my name. i am so upset and tired of the service provided by this Hyundai brance they give bad service and throw it on your face like you are not paying your money.