NOT HAPPY WITH THE SERVICE RECEIVED FROM HYUNDAI

<p>On the 26 of October i had a problem with my car it was loosing power and i took it to Hyundai 24-28 Cato Street Durban they checked the car afters hours of waiting and i was told that there is a problem with the OIL PUMP they have to order another one and it will be shipped from Korea and it will take +-25 Days.</p> <p>I spoke to Vijay Lalchan requesting for a Courtesy Car that will assist me to move from point a to b and he told me that they dont offer courtesy cars at hyundai,I asked for a Mnanger and i was refered to Marlan Baliram and he also told me the same thing that they wont give me a Courtesy Car.</p> <p> </p> <p>I have few Questions for the management of Hyundai</p> <p>1.Who is at falut if they dont keep stock of parts in their workshop.</p> <p> </p> <p>2.Do they take their employeees to Customer care trainings or they are only trained to give 100 percent service to Whites and Indians</p> <p>Im really disaapointed with their service and i will make sure that when the car is fixed i will do a Trade In and buy another car at VW,BMW or AUDI</p> <p> </p> <p>I cant survive without a car for 25 Days and i would like to challenge the Management of Hyundai to attend to this issue and give me a Courtesy car.</p> <p> </p> <p>Car Details: Hyundai Elentra ND 509 807 ID 750 ********** 089</p> <p> </p> <p> </p> <p> </p>