No Warranty on suspension!

<p>I bought my used I20 on 26 August this year, and I was told I have a full warranty in place.</p> <p>after taking delivery of my car I realized that the ground clearance is quite low, and that I wont be able to drive over some bumps and driveways without damaging my car.</p> <p>on 28 September my car went in for its 1st service at Roodepoort Hyundai, as it is the closest Hyundai to me.</p> <p>I requested that they check if my car is standard, they notified me that the suspension front & back has been modified (dropped) and that I don’t have warranty on the suspension.</p> <p>I received an invoice where their findings were clearly indicated as well as a quote to have the suspension reverted back to standard. (in order to have a warranty in place on the suspension)</p> <p>I sent the documentation to Hyundai SA on 29 September and after I didn’t get a reply or acknowledgment of receipt I gave them a call.</p> <p>I was informed to deal with the dealer Principle - Sean Simpson directly.</p> <p>I forwarded my complaint as well as the documentation to Sean on 29 September.</p> <p>after numerous requests that I would like my complaint addressed, my car was assessed by the Glen on 13 October, I am still awaiting a report on their findings as well as an answer on what will happen next.</p> <p>some employees mentioned they believed coil springs were being ordered, but when asking what will be done next no one commits to anything.</p> <p>every time I request feedback - I am ignored, I have repeatedly requested assistance in resolving this matter.</p> <p>On one of the few times that I have received feedback from Sean, I was informed that although they will see what can be done to assist me they are under no obligation to do so.</p> <p>this is total nonsense as they sold me a car without informing me of any modifications done and also directly or indirectly not being honest about the full warranty.</p> <p>my time is being wasted and I would like to resolve this matter - kindly look into this matter for me.</p> <p>should you require all the correspondence - I do have everything available.</p>