No service plan

i Bought a new Grand i10 last year November 2014, the sales lady and the FNI lady told me that they have a promotion and my buy includes 2 service plans(15000km and 30000km). when i took my car for a service Jan 2015, no service plan was loaded. i spoke to the manager of the branch and too the FNI and they just said sorry the promotion was with nedbank and not standard bank, they cant help me. but this means that they falsely shared info with me about the deal, falsely said i had a service plan on signing.<br> <br> i did not budget too pay for the service, but with this ridiculous response and no help even though Hyundai was misleading me in a deal, i must pay for the service. this is unacceptable and very poor service. i need my service plan loaded as per agreement and my money paid back too me for the service.<br> <br> did not expect this sort off behaviour or service from Hyundai.<br> <br> please rectify asap