1 reviews | Active since Apr 2018
NO QUALITY CHECKS AFTER SMASH N GRAB HAS BEEN DONE.
Bought brand new 2020 Hyundai Atos 1.1 motion in August 2020 AT hYUNDAI NEWCASTLE, KZN Took car back for tint redone for it wasn't done properly. Sub Contractor Hyundai used for promotion on smash n grab, damaged paint and plastic panels. Still not happy with tint today, but to scared to take it back for re done. Took a duration of nearly 2 months to repair paint and panels. I insisted on a courtesy vehicle for the 4 days my car went in for spray painting. I was treated very unprofessional by the Sales lady Samantha for not topping up the courtesy cars petrol for she stated that i used her personal petrol. Not keeping in mind that all of this is due to her lack of professionalism and quality checks when receiving a vehicle after smash and grab has been done. Hyundai did not even offer me something to make up for the inconvenience and treatment I got from Sales lady. Who's reimbursing me for my petrol up and down for arranging for repairs. This branch can learn a lot from Audi Newcastle KZN's customer service and care. They are flauntless.
