SM
Sisanda M
1 reviews | Active since May 2020
04 Jun 2026, 18:29
No follow-up after 2+ month repair - Hyundai Port Elizabeth
Hyundai Port Elizabeth bad after sales customer service and poor communication
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Sisanda M's updateReviewer Update
04 Jun 2026, 18:32No follow-up after 2+ month repair - Hyundai Port Elizabeth
My Hyundai was at a Hyundai dealership in *Port Elizabeth* for repairs for *2 months and 1 week*. I collected it on *20 May 2026*.
Since collecting the car, Hyundai has not made any follow-up call or message to check if the repairs were done correctly or if the car is working fine.
I also emailed Hyundai South Africa customer care on *27 May 2026* about this poor service. I have still received *no response or acknowledgement* to date.
Keeping a car for over 2 months is bad enough, but zero after-sales care is worse. It feels like Hyundai only cares before you buy, not after.
I want Hyundai to explain the lack of follow-up and confirm my car is functioning properly. Please help me get a response from them.
My Hyundai was at a Hyundai dealership in *Port Elizabeth* for repairs for *2 months and 1 week*. I collected it on *20 May 2026*.
Since collecting the car, Hyundai has not made any follow-up call or message to check if the repairs were done correctly or if the car is working fine.
I also emailed Hyundai South Africa customer care on *27 May 2026* about this poor service. I have still received *no response or acknowledgement* to date.
Keeping a car for over 2 months is bad enough, but zero after-sales care is worse. It feels like Hyundai only cares before you buy, not after.
I want Hyundai to explain the lack of follow-up and confirm my car is functioning properly. Please help me get a response from them.
SM
Sisanda M's update04 Jun 2026, 18:32
Reviewer Update
No follow-up after 2+ month repair - Hyundai Port Elizabeth
My Hyundai was at a Hyundai dealership in *Port Elizabeth* for repairs for *2 months and 1 week*. I collected it on *20 May 2026*.
Since collecting the car, Hyundai has not made any follow-up call or message to check if the repairs were done correctly or if the car is working fine.
I also emailed Hyundai South Africa customer care on *27 May 2026* about this poor service. I have still received *no response or acknowledgement* to date.
Keeping a car for over 2 months is bad enough, but zero after-sales care is worse. It feels like Hyundai only cares before you buy, not after.
I want Hyundai to explain the lack of follow-up and confirm my car is functioning properly. Please help me get a response from them.
My Hyundai was at a Hyundai dealership in *Port Elizabeth* for repairs for *2 months and 1 week*. I collected it on *20 May 2026*.
Since collecting the car, Hyundai has not made any follow-up call or message to check if the repairs were done correctly or if the car is working fine.
I also emailed Hyundai South Africa customer care on *27 May 2026* about this poor service. I have still received *no response or acknowledgement* to date.
Keeping a car for over 2 months is bad enough, but zero after-sales care is worse. It feels like Hyundai only cares before you buy, not after.
I want Hyundai to explain the lack of follow-up and confirm my car is functioning properly. Please help me get a response from them.