SM
Sipho M

1 reviews | Active since Dec 2015

24 Dec 2015, 05:36

New Car Not Registered After 5 Months

I bought a new car from Hyundai in August 2015. The Veloster I was buying was only available at their Hillcrest branch and they delivered it at the Bedfordview branch. I took delivery in late August. To this day the car has not been registered and the anti smash and grab tint that my insurer instructed to be put on the car hasn't been done. A complaint to their complaints department in October didn't help. They closed the case with no resolution. A month ago I escalated the complaint to the CEO of Hyundai South Africa, Alan Ross. His office got a high ranking manager responsible for customer service nationally, Max Germani, to resolve this. He made contact with me and promised to resolve this and give feedback. He has since disappeared and my last 3 emails requesting feedback have received no response. <br> <br> I now risk being arrested for driving an unlicensed vehicle and I have asked them if they cannot issue another temporary license in the meantime and as needless to say that email wash ignored as well.<br> <br> Please assist.<br> <br> Sipho Mncwabe

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