sS
scottmareli S

1 reviews | Active since Sept 2016

29 Sept 2016, 16:16

NEVER do business with Hyundai Constantiakloof! Disrespectful, dishonest and arrogant.

<p>Since my last post about all the lies and empty promises I received from Hyundai Canstantiakloof, nothing has changed. It's clear the don't respect their clients, their reputation, women and more specifically young women. After promising to settle the fines I received due to their dealer's negligence and empty promises, I still received not even a "sorry" for all the lies and endliess inconvenience caused. Their attitudes are rotten. After dishonoring their promises and my deadlines countless times, they paid HALF of the agreed fine and still owe me the other half. I also had to ask more than once for a proof of payment. I don't know how they stay in business with attitudes like that and it starts from right at the top. The list of terrible service just increases:</p> <p>1. Lying about the car I purchased having bluetooth. It didn't have bluetooth as promised by the dealer.</p> <p>2. Car hasn't been valet'ed or washed recently before my purchase after they **** to me for over a week about it "being washed etc" resulting in me waiting longer to get my car.</p> <p>3. False advertising. When I arrived to do the paperwork to purchase car, it was R10 000 more! I showed them two ads of them on different sites on the internet in which they advertised exactly the same car for R 10 000 less which is also the price I communicated with and checked with the dealer I worked with. Even when I showed them THEIR own ads as proof of false advertising, their manager's attitude was "take it or leave it! We have others in line.". What a rotten attitude when I could've sued them for false advertising. It's not MY fault they advertised it for the wrong price! They handled me as if I was to blame and I'M the *****! Unfortunately I had my heart set on the car so negotiated and I ended up paying R5000 more which is unfair anyway. </p> <p>4. Zero petrol. When I drove off the petrol tank was as empty as can be. They didn't even had the curtousy to put a few litres in, nevermind fill it up like other garages. I asked them about it and in the end the gave me a R100 petrol voucher.</p> <p>4. Numberplates late. The dealer promised me that the number plates would be ready within the next couple of days and he will courier it to me. I offered to pick it up but he insisted they will bring it to me. I called them almost every day and every time he said it's on its way or it is on his table now they are bringing it and they never did. Long story short, the temporary license expired and I was pulled over by metro police. As they couldn't prove which car it is they wanted to take my car and lock me up at 00:00 at night, female alone!!!! Luckily I remembered my car documentation etc is on my email and I could show that to them to prove I am the owner of the car. They then gave me two fines which in total added up to R1000. I called the dealership the next morning and told them that they need to get my plates to me before 12:00 and they need to pay the fines as it is due to their negligence. The manager assured me that he will immediately send the dealer with the number plates and that he must pay for the fines himself at it is his fault. So he actually brought my plates in time and I gave him a copy of the fines. For months afterwards I reminded them a few times to pay it and send me the proof of payment with which the manager rep**** they will do it.</p> <p>Fast forward 18 months later, my driver's license expired. When I tried to renew it, there was a warrant out for my arrest which I didn't know of. Upon further inv estigation, I realized it was that fines they still haven't paid!</p> <p>I contacted them again and send them the copies again and asked for proof of payment and gave them a generous deadline to do it by. </p> <p>They didn't honor the deadline and the manager didnt even bother to reply to me or apologise. Only forwarded the email to someone who does payments.</p> <p>A few days after the deadline after I had to ask again, they sent me a proof but only for one of the fines and they very well know they have to pay both. I clearly stated all the totals and attached all the copies etc in my email to manager.</p> <p>Now the grace period is over for my license renewal and I will have to pay a fine!!!</p> <p> </p> <p>I wish it was legal to utter what I feel towards all of them. I've never experiences more non-existent, arrogant, disrespectful and dishonest service in my life.</p> <p> </p>

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