My worst experience with Hyundai
<p>Hello Peter my name is ornnete last year March 15 I purchased a Hyundai grand I10 black in colour I was excited and happy for my new car today my car which is not even a year is a nightmare when I got the car on March 15 the mobilized had not yet been installed so after a week after I took it back for the mobilizer to be installed and they did but a few days later I noticed a bad sound in my car while I was driving so I called Hyundai they said I must bring it back and I did they told me it was a pipe in the engine that was not tightly *****ed I didn't even get an apology I took it well took my car all was well since it was fixed months went by and I took it for the 1st 15000 km service all went well before I could go for my 30000km service the mobilizer stopped working it could only lock the driver door not the passengers so on the day I took it for the 30000km service which wason a Wednesday 4th of January 2 weeks ago I explained to them that I had this problem with my mobilizer they said I must bring it back on Wednesday of the 11th last week I took it back worst mistake of my life I regret I took it back that Wednesday and they did what they did and since I use the car to go to work I called them on that Wednesday around 4pm to ask if my car was ficed if I should come collect It cause normally they call that day they didn't so I had to call upon my arrival for pick up I saw that my car was still in the workshop normally I find it at the parking bay where they place them after washing them my car was washed but somehow still at the workshop so they took it out gace me my car I then drove home 10min away from the service station got home parked my car it was around 5:30 pm parked it with the gate closed and everyone home from work so all was normal until I had to go to work I work night shift so I leave around 9:00pm iunlocked the gate got in my car at this point the mobilizer was working fine I then started my car next thing car won't start and as I'm busy trying to start it I notice a sound as if my petrol is leaking so I checked under the car and yep my car was leaking petrol I eventually stopped trying to start it and locked my gate had to loose a day at work because I work far and public transport was not an option anymore the next morning I called service station ans explained what was wrong they said I must call road side assistance for the car to be towed I did it was taken I went with the road side assistance so I went back home and later in the day I called to check if my car was fixed as I needed to know if I must use a taxi to get to work if its not fixed they told me at service that my car was not fixed the is a part they have to buy and they will call me tommorow this was on a Thursday so Friday morning upon my arrival from work I got a call from them and I was told someone tampered with the car and they can't fix it i must pay for it be fixed the warranty doesn't cover it so I had to go to the service station and they explained what according to them happened and accused me of maybe taking it to a local mechanic they were rude might I add they said it's not their fault or problem I was so grieved by the treatment the manager stepped in and said he will try to have it fixed and they will call later that day for an update they did not as I write this morning at 8:35 I got a call from them that the part is r4400 and it needs to be ordered it will take 21 days before it gets here they need my go ahead they did not even say they will pay they said I must pay and as for how I'll get by in this next coming days I must see for myself I'm stressed I feel like I'm being taken advantage of kindly please assist this is messed up I don't deserve this I want the part replaced or they must give me a brand new car that does not have faults Hyundai has become my nightmare. </p>
