VL
Veronica L

1 reviews | Active since Jun 2016

10 Jun 2016, 18:30

My ****** 1st car.

<p>I bought a Hyundai i10 2014 at Hyundai Woodmead October 2015 when I was pregnant, solely so I could have transport as my pregnancy was not exactly friendly, I was in and out of hospital and eventually gave birth prematurely. I had to travel daily to Park Lane hospital to visit my son who was in ICU for a month. I trusted Hyundai Woodmead to install a working tracker. They installed a tracker from Altech Netstar - my car was ****** in March 2016 and I reported it to the police station in Alexandra 15th Avenue, my case was then transferred to constable Metile - who has done absolutely nothing. He called me recently (9 June 2016) telling me that he is closing my case because "I'm not doing any investigation". And when I asked if that was not the duty of the police he bluntly told me "I am not a sangoma, I have no idea who stole your car". </p> <p>I had told him that there is a suspect but I was told that he will NOT arrest nor intorrogate someone based on my "suspicion". </p> <p>I am writing this with a heavy heart as this is/was my 1st car, it's not ideal for me to travel with my son using public transport duty to the recklessness of the taxi drivers but that's a story for another day. The people whom have sworn to protect and serve the community are just not interested in doing so.</p> <p>My car was insured with King Price Insurance, which I failed to pay for 2 months and I had given them a reason that I was going through a financial rollercoaster due to outstanding medical bills I have to pay for my son who was in ICU for a month at Park Lane hospital as my medical aid (GEMS) failed to pay all bills. The adviser I was speaking to from King Price insurance (unfortunately I failed to get his name) assured me that I will be able to 'catch up' with my missed payments and my account will still be active. Now the insurance is refusing to 'entertain' my claim dispite them having told me that I can catch up my missed payments. </p> <p>They later told me that they don't do 'catch up' payments and when I requested the recorded phone calls , they failed to deliver.</p> <p>Altech Netstar told me that they can't find a signal on my car. And Hyundai Woodmead is refusing to take any responsibility as to whether the tracker was in working conditions or not. </p> <p>I need someone to please advise me on what to do.</p> <p>Thank you in advance.</p>

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