Most PATHETIC service ever

Hyundai- you have left me with no choice!!! Even your head office gives me reference number after reference number and I am still waiting for a phone call from your complaints manager!! Is this a joke?

I sent my car in for a service to Hyundai Bedfordview almost a month ago and I still have not got my car back... Hyundai? Would you like to keep my vehicle?

Firstly, the car goes in for its scheduled service and there is a minor fault which I requested to be fixed. Upon collecting the car three days later (is this the usual turnaround time for a service??) they send it back a thousand times worse!!! so the car goes back to Hyundai Bedfordview the very same day to be repaired FURTHER!!! So question 1 is... how does a dealership, workshop manager and foreman release the vehicle to a client in worse condition than what is was? Question 2: Why make me pay for motor plan and promise me services when you cannot deliver? Question 3: Is this business ethic?

Three weeks after that episode- I am still waiting for my car to be fixed!!! no decency of a phone call or even courtesy car offered... I even spoke to the dealer principal who promised me a call on Saturday afternoon and still has not returned my call.

I am absolutely applauded!!! I wanted a new car and quite honestly- Hyundai can kiss my business goodbye!!!